Store Policy
Last updated: September 21, 2025
1. Introduction
This Store Policy governs the purchase and delivery of TeaClient software (“the Client”).
By purchasing or activating a license you agree to this policy.
2. Digital Delivery
- TeaClient is a digital product delivered electronically.
- Once your payment is processed, you will receive access to download the Client and/or a license key.
- As the product is made available instantly, you acknowledge that refunds for change of mind are not available.
3. Refund Policy
In accordance with the Australian Consumer Law (ACL), you are entitled to a refund or replacement if the product:
- is faulty or does not function as advertised,
- is not delivered following successful purchase, or
- does not match the description provided.
Refunds will not be provided if:
- you change your mind after purchase,
- your computer does not meet the stated system requirements,
- you purchased the wrong edition/version, or
- you cannot use the product due to third-party conflicts outside our control (e.g. incompatible mods, internet service issues).
4. Requesting a Refund
To request a refund:
- Contact us within 14 days of purchase at 📧 [email protected].
- Provide your order number, purchase email, and a description of the issue.
- Refunds will be processed back to the original payment method, if approved.
5. Limitation of Liability
To the maximum extent permitted under law, TeaClient and its developers are not responsible for:
- issues caused by third-party modifications,
- damages resulting from misuse of the software, or
- service interruptions beyond our control.
⚖️ Nothing in this policy limits your rights under the Australian Consumer Law.
6. Updates & Changes
We may update this Store Policy at any time.
Continued use of the Client after changes are published means you accept the new terms.